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How To Cancel A Pre-order On Steam

Our straightforward guide on how to cancel a pre-order through Steam

Updated: Mar 28, 2023 11:52 am
How To Cancel A Pre-order On Steam

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Pre-ordering games on Steam is much more popular today than it once was, mainly thanks to the tasty discounts that come accompanied with a game pre-order, usually in the form of a ‘pre-order bonus‘. Alongside discounts, users also get other incentives, including early access and additional game gifts. Steam is the home to a massive library of games, and many new titles are providing pre-order bonuses.

Despite these benefits, there are plenty of gamers that change their minds when pre-ordering a new game. Fortunately, for those individuals, no matter their reason, the option to cancel a pre-order on Steam is available.

In this guide, we’ll be going over the easiest method on how to cancel a pre-order on Steam.

How to cancel a Steam pre-order

If you’re looking to cancel your pre-order via Steam, fear not, the process is simple – and can be done months after the pre-order was processed.

Here’s the quickest and simplest way to cancel a Steam pre-order.

Step

1

Go to Steam support

Start by navigating to the Steam help webpage and log into your Steam account.

After doing this, click on the ‘Purchases’ tab.

Step

2

Find the pre-order you want to cancel

Once inside purchases, find the game you would like to refund and click on it. If your purchase isn’t listed in this section, you can no longer refund that particular game.

Step

3

Give a reason for refunding

From the options available, simply select why you would like to refund the game by clicking on the most relevant option.

Step

4

Select ‘request a refund’

Simply click the ‘I’d like to require a refund’ button from the options available to bring the refund process.

Step

5

Complete the request form

Complete the request form and complete via submitting. After doing so, you’ll be able to select a refund to either the Steam Wallet or your original payment method.

After completion, Steam will send you an email letting you know the transaction is complete.

Final word

So, there you have it, our quick step-by-step guide on how to cancel a pre-order on Steam. The process is incredibly easy and only takes minutes to complete.

Whether you accidentally placed a pre-order, changed your mind on the game you pre-ordered, or just want to save some cash, the above guide is the quickest and easiest way to do so. It will also allow you to refund the money into either your Steam Wallet or the original payment method.

If you have any questions regarding how to cancel a Steam pre-order, feel free to drop us a message in the comments section below.


For as long as he can remember, Charlie has always been interested in computers and gaming. It all started with the Sega Mega Drive and then evolved into PC gaming in his early teens.

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