Steam: “We were unable to contact the game’s item server” CS:GO error
More issues arise with CS:GO and steam
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Many of the CS:GO community like to purchase items such as cases from the Steam Community market rather than waiting for them to drop in-game. Yet again there are issues with Steam and the CS:GO servers, when will it end?
You might be logging on today to find your inventory unavailable and find that Community market items are unobtainable, you are not alone. There have been several reports of issues with making purchases on the Steam market.
CS:GO sees the highest player count ever
UPDATE 13:13 BST 18/04: The steam community market continues to see issues with CS:GO inventories, it does not look like we’re going to see any improvement anytime soon.
Steam: “We were unable to contact the game’s item server” CS:GO inventory error
This is the error that occurs when you try to purchase something from the Steam Community Market right now. These issues are following a pretty rough week for CS:GO users, as problems plagued the servers last week preventing anyone from playing at all.
Now it seems, the servers are fixed for matchmaking but CS:GO’s and by extension, Steam’s item servers are currently experiencing issues.
For now, it seems that there are many CS:GO players reporting the error, as an old Reddit post suggests. This post is more than 2 years old, but it has active comments right now of players reporting the error.
it seems that these issues are rooted within Steam itself and the CS:GO inventory servers, as not only can we not access items on the Steam Community Market, we cannot acccess our inventories.
This is a massive issue, possibly due to the new influx of players that the Counter-Strike 2 play test coverage is bringing in. Steam has noticed a 500,000-player increase since December 2022, according to the data provided by SteamDB. This total player count now sits at 1.51 Million players, an all-time high for CS:GO. Maybe the servers just can’t handle all these players.
What causes We were unable to contact the game’s item server error?
Usually, it’s the servers getting overloaded. This means that there are so many players trying to access the inventory servers that the servers simply cannot keep up. there’s too much data for the servers to process. This can’t really be fixed by you unless it’s an issue on your end with your internet connection.
The only thing that can be done is for Valve to update and upgrade server power and capacity.
How to fix We were unable to contact the game’s item server error
There is not a lot you can do other than just wait for Steam to fix the issues, but if you want to try fixing the error for yourself, there are a couple of things we recommend.
You can try doing the following to fix the “We were unable to contact the game’s item server” error in Steam
- Restart your computer
- Restart your router
- Change your Steam download location
- Log out and back into Steam
These are just really fixed to ensure that it is Steam having issues and not issues with your hardware and internet.
We really hope Valve and Steam get these issues under control soon, because it’s getting frustrating having problems with the game and the services almost every other day.
