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Is Apple Music down? “request timed out”

Some users reporting "request timed out" issues with the application

Updated: May 5, 2023 3:08 pm
Is Apple Music down? “request timed out”

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Apple Music is one of the most popular music streaming services available today, used by millions of subscribers to listen to endless volumes of incredible music. However, like any online service, it is not immune to downtime and other technical issues. If you are an Apple Music subscriber and are having trouble accessing the service, you may be wondering if Apple Music is down. We will explore some of the common reasons for Apple Music downtime and what you can do if you encounter this issue.

Apple Music users are reporting “request timed out” at the moment stopping them from listening.

Why does Apple music go down?

There are several reasons why Apple Music may experience downtime or connectivity issues. The most common causes are server maintenance, server load, server faults, and updates.

If Apple Music has stopped working for you, you can try:

  • Check the Apple System Status page: Apple maintains a System Status page that provides real-time updates on the availability of its various services, including Apple Music. Check this page to see if there are any reported issues with the service.
  • Restart the app: Try closing and reopening the Apple Music app. This can sometimes resolve connectivity issues.
  • Check your internet connection: Make sure that your device is connected to a stable and reliable internet connection.
  • Update the app: If there is an update available for the Apple Music app, download and install it to ensure that you have the latest version.
  • Contact Apple support: If none of the above steps work, contact Apple support for assistance. They may be able to provide additional troubleshooting steps or escalate the issue to their engineering team.

Apple Music going down is highly frustrating, no matter if you are commuting to work or showing off that fantastic (awful) playlist you spend hours putting together.

By checking the Apple System Status page, restarting the app, checking your internet connection, updating the app, and contacting support, you can improve your chances of getting back to streaming your favorite music as soon as possible.


Shaun, with a computer science degree and 15 years of computer experience, has been passionate about competitive FPS gaming since the mid-2000s.

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