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Is Sky down? Internet, Mobile & more

Here is what to check when Sky Broadband or Mobile goes down

Updated: May 16, 2023 2:36 pm
Is Sky down? Internet, Mobile & more

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Like any ISP, there can sometimes be an outage and if you are searching “Is Sky down” the likelihood is that the service has run into issues. Maintenance and dropouts can occur at any time, however, major outages are far rarer. Unfortunately, lightning seems to have struck several times this month, with network and internet issues reported near the start of May and many users now reporting issues today with Sky Mobile.

We are aware that some Sky Mobile customers are experiencing issues with making and receiving calls right now. We are investigating the issue and we are sorry for any inconvenience this may be causing.” – Sky.com

Is Sky Mobile down?

Sky Mobile can occasionally experience service disruptions, leading to temporary outages or degraded connectivity. This has happened today, leaving customers with issues when making phone calls.

If you suspect Sky Mobile has gone down, Sky has a trusty service checker where you can keep tabs on the services Sky provides.

If the service checker says everything is fine, then the issue could be on your end. Try restarting your device and ensuring you have a signal before testing out your mobile once more. You can also try connecting to wifi to see if the phone is working generally or if it’s a signal issue. Try checking your network settings are configured correctly, or try resetting them altogether.

If the problem persists, you should contact Sky directly to find out if there is an unreported issue.

Is Sky Broadband down

Sky has become a go-to choice for customers seeking fast and dependable internet access. However, like any other internet service, Sky Broadband can sometimes experience disruptions and temporary outages, leaving users without a reliable internet connection.

The first thing to check is the Sky service checker, a tool that quickly updates customers on what is and isn’t down. Sky tends to update this service with information about the possible issues that are being reported.

If the service tool says everything is ok, your best bet is to quickly try restarting your router. Ensure all your cables are connected properly during this process too if you use a wired connection. To restart your router properly, turn the router off, unplug, wait for about 30 seconds, and then turn it back on. Allow the router to fully reboot, and then check if your internet connection has been restored.

If your issues persist, contact Sky customer support and let them run a troubleshooting on the issue, or potentially update you on what is currently wrong with the service.

Whether you’re a user of Sky TV, Sky Broadband, or Sky Mobile, occasional service disruptions can happen. However, understanding the potential causes and taking appropriate steps can help you resolve the issues and minimize any inconveniences you may face.


Shaun, with a computer science degree and 15 years of computer experience, has been passionate about competitive FPS gaming since the mid-2000s.

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