How to fix error code 75, ‘there was a problem authenticating your account,’ in Diablo 4
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Diablo 4 is the latest in the series created by Blizzard Entertainment. At launch, the game had multiple issues that caused many to seek ways to fix Diablo. Since then, the error codes have died down on the different consoles like PC, PlayStation, and Xbox.
With the official launch of seasons having started, there are now more error codes popping up in the game. Outdated client, poor server connections, and the occasional authentication error have bothered players trying to play the game.
Blizzard support can sometimes take a while to help out when there is an error code. Many just want to get into season one and play already. This guide will show you how to fix error code 75, ‘there was a problem authenticating your account,’ in Diablo 4.
What is error code 75 in Diablo 4?
Error code 75 is caused by one main issue, you are trying to run the game with an outdated client. This means that you are trying to launch Diablo 4 without updating the game or without updating the launcher for the game.
Luckily, since this is a rather simple error, you can easily fix this by performing a simple task.
How to fix error code 75 in Diablo 4
To fix error code 75, go through the following steps:
- Exit out of the game using the drop-down menu.
- On PC, exit out of the Battle.net launcher.
- Check the game for updates.
- Download the latest update.
- Relaunch the Diablo 4.
This should fix the game. If an update does not appear after exiting the game, you will need to manually check it for updates. On Xbox and PlayStation, this is done by pressing the options button when highlighting the game and selecting the check for update option.
On PC, you can check for updates by going to the Battle.net launcher and hitting the cog button which is next to the play button. From there, check the game for updates. Make sure the latest update is available and downloaded. Afterward, go back into the game and there should be no problem authenticating your account.
There are other error codes that you may receive thanks to the different updates that have been released for the game. Always make sure your game is up to date to avoid getting any error messages.
