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How to fix error code 395002 in Diablo 4

the servers won't let me in

Updated: Jul 10, 2023 9:51 pm
How to fix error code 395002 in Diablo 4

Diablo IV from Blizzard has you traversing the open world of Sanctuary to defeat the hateful Lilith in this multiplayer RPG.

There have been numerous patch updates and hotfixes to solve bugs and glitches the game has encountered so far, but one error players are having trouble with is error code 395002.

If you need to know how to fix error code 395002 in Diablo IV, we’re here to help.

What is error code 395002 in Diablo 4?

Error code 395002 will sometimes pop up when you are trying to log in to the servers. The error will read “Your account is currently locked”. You will then be kicked out of the log-in and sent back to the opening screen.

While this sounds terrifying, it’s typically caused by server overload in the game. Your account is not actually locked out or banned, there are just too many people for the servers to handle in-game.

How to fix error code 395002 in Diablo 4

There are a couple of ways to troubleshoot in order to fix error code 395002:

  • Restart the game
  • Wait a few minutes before logging in again
  • Check if the Diablo IV servers are down

Restarting the game can solve this issue by giving the game a chance to reboot itself and work properly. Simply exit the game and open it again.

If this still isn’t working, you may have to wait a few minutes for the servers to catch up to the capacity of players logging in to the game. It’s still best to restart the game when you wait, as you can knock out two birds with one stone, but you can try it from the title screen as well.

Finally, if you’ve exhausted all the other options, you can check Blizzard’s Diablo Twitter page, where they will update players if the servers are actually down. If Blizzard confirms the servers are down, you will need to wait for them to be back up before you can play again.

These troubleshooting methods will help you correct error code 395002 in Diablo IV so you can get back to slaughtering demons to your heart’s content.

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