How to fix the Payday 3 Nebula Connection Error

Having trouble with the Payday 3 Nebula Connection Error? Here's a few fixes you can try

Aden Carter

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Have you gotten the “Nebula connection error: Nebula connection failed at login” error in Payday 3? You aren’t alone. Many have been having trouble connecting to the servers at launch. While mostly affecting PC gamers, players on Xbox Series X/S and PlayStation have also been afflicted.

Starbreeze Studios is aware of the issue and posted a Twitter post about it to let heisters know that the online services are getting fixed and that services will resume again when the issue is resolved. For now, you may need to find a way to fix your Nebula account yourself.

Payday 3 may have only just released, but while the Nebula connection error is still plaguing many, there are a few methods that you can try to circumvent it, get back in the game, and onto the next heist. Below, we will detail what the issue is and how to fix the Nebula connection error in Payday 3.

What is the Payday 3 Nebula connection error?

The Nebula connection error message in Payday 3, is a message telling players that they cannot connect to the servers. This can happen for many reasons such as a bad internet connection or authentication issues. The Payday 3 servers have been struggling over the last 12 or so hours, resulting in widespread game service outages.

Nebula is how Starbreeze unifies its player base across different platforms. Because of this, you must connect to a Starbreeze Nebula account before being able to access the game. It wouldn’t be as much of an issue if an offline mode was present in the game.

There is a chance you are receiving this error message because the servers are under too much strain. Once the initial hype caused by Payday’s official release dies down a bit and the servers are less strained, you may have better luck getting in.

Payday 3 – How to fix the Nebula connection error

Just in case the server issues Payday 3 has been facing lately are not the problem, there are a few methods you can try to fix Payday 3 and get back in the game:

1. Unlink your Steam account – There have been a few reports showing success when players try joining the game without linking their Steam accounts.
2. Restart your system – Restarting your system whether it is a PC, Xbox Series X/S, or PS5, has shown some positives. Namely, it has helped players get back in the game after receiving this error.
3. Create a new account – Players have reported that creating a new account can help you get past this error. Of course, if you have managed to get into the game once and have already made progress, this can be a bit of an annoyance.

There are multiple methods that you can use to try and resolve the Nebula connection error in Payday 3. If these do not work, we suggest paying attention to the official Payday 3 Twitter page. The devs have been posting about the downtime and will continue to make updates as the issue is resolved.