The Best Custom PC Builders as of 2019

Best Custom PC Builders as of 2019

Building your own gaming PC is always great, but what if you lack the experience required or have little spare time? There are a large number of companies out there dedicated to producing the best custom PC builds for you.

These companies are expert builders, with many offering specialized PCs to cater to everything from gaming to machine learning. Do you want a custom water-cooled system? Or some new office computers for work? For all the pre-builts you can dream of, you have come to the right place.

Computer building companies tend to put the latest and greatest into these systems when it comes to CPUs and GPUs. You will often see decent RAM kits and at the very least an SSD storage solution too.

So which is the best custom PC builder to go with? In this article, we go over a few highly trusted and respected companies, see what they offer, and what kind of warranty you can expect.

Black Friday Computer Deals

Whether you need a new prebuilt PC or a top of the line gaming laptop, the Black Friday deals flying around are made for you! Save today with our top picks.

Things to Consider When Choosing the Best Custom PC Builder

Before we discuss the brands, let’s first look at the things that really matter when choosing a custom PC builder.

Cost

Custom PCs come in a wide variety of prices, obviously depending on what components are involved and if you have any extras such as water cooling.

Most manufacturers offer their different types of computers with many budgets in mind, so there is always going to be something for everyone. The big issue with custom PC builds is the building mark up. These PCs don't make themselves so be prepared to pay a premium for one of these pre-built/ custom-built systems.

If you have any experience building it could be in your best interest to build your own as the money you save could go towards a better component, monitor, or peripherals.

Warranty

I know I just alluded to warranties, but they are very important, and people rarely give them enough attention.

Most of these companies only offer a 1-year warranty for parts and 3-years for labor, but they can be extended depending on the type of system you ordered or possible warranty extension packages they may offer.

Customizability

It’s also worth noting how much you can customize the PC. We hate to say it, but there are so many websites and so many things you can possibly customize, that we couldn’t possibly cover it all here. So, if you’re really serious about the details, you will need to check out some of the various sites to see exactly what you can customize.

Some of the companies mentioned below can customize every bit of the system from the chassis, hardware components, to the paint, while others are limited to just components.

Brand Customer Service

Each custom PC builder has its own specific standard when it comes to customer service.

A personal experience may differ from one company to another, but the companies on this list are highly trusted and respected in the industry.

We have a comparison table near the end of this article so you can check their respective service/answering hours and compare the fees/warranties.

Custom PC Builders - North America

To make things a bit easier for some of our international customers we have split this list into two. The top half represents the PC building solutions that ship to the US mostly. These companies are based in the US and some of them ship internationally depending on the courier they use, while others only ship as far as Canada.

  • Specialise in
    Gaming, Laptops
  • Price range
    $800 - $3000
  • Features
    4K, Overclocking, VR ready
  • Warranty offered
    1-Year
  • Delivery
    International

Alienware is probably the most recognized brand on this list. They trade internationally and heavily sponsor the industry. The iconic alien-inspired design isn’t all they have to offer, though. Under the hood of their machines, it’s packed with high-end components. This means their products are expensive but high-quality.

Almost all of their systems come with a 1-year warranty as a standard, but they can be extended. Be warned, though, their one-year limited hardware warranty doesn’t cover phone servicing. However, in their eyes, this allows them to only provide customers the services they need instead of inflating the cost upfront to offset the cost of long term customer support, which you might never need or use.

Alienware’s prices vary greatly from custom setups, new setups, system fixes, troubleshooting, etc. Nevertheless, you get quality service no matter what type of support you choose to pay for.

Check out Alienware's Amazon store here.

  • Specialise in
    Gaming, Media, Workstations, Devices, Servers
  • Price range
    $800 - $8000
  • Features
    4K, Overclocking, VR ready, Watercooling
  • Warranty offered
    1-3 Years
  • Delivery
    USA, Canada, Mexico, Australia, China, UK

AVADirect has been providing quality custom PC services since the year 2000.

They offer customization services that extend to complex systems such as out-of-the-factory overclocking, custom water cooling loops, premium chassis, and custom paint.

If you decide to get a custom PC with AVADirect, you are given a 1-year to 3-year warranty depending on the system and warranty purchased.

Their tech support is also one of their strong suits. They understand that not everyone is technically literate. This is why they make sure they hire only the best technical specialists and feed them with constant training to make them masters at configuring custom computers.

When it comes to pricing, AVADirect may be one of the cheaper-priced PC building companies overall, but remember that the costs vary, especially when it comes to custom painting.

  • Specialise in
    Gaming, Creator, Laptops
  • Price range
    $700 - $6000
  • Features
    4K, Overclocking, VR ready, Watercooling
  • Warranty offered
    1 Year
  • Delivery
    USA, Canada

CyberPowerPC is known for producing premium-quality gaming PCs. In fact, they are one of the most popular PC building companies to date thanks to their very wide array of gaming PCs from different price ranges.

They don’t cut corners when it comes to warranties; most of the desktop systems they offer have a 3-year labor warranty. They also offer lifetime technical support which sets them apart from most of their peers.

While they definitely highlight their affordable gaming PC category, they also offer custom builds that may appeal more to hardcore gamers. Services offered range from basic overclocking, complex water cooling solutions, neat cable management, and paint jobs (their paint jobs aren’t the premium set by some of the others on this list, but they are still high quality.)

Check out CyberPowerPC's Amazon store here.

  • Specialise in
    Gaming, Laptops, Workstations
  • Price range
    $700 - $3000
  • Features
    4K, Overclocking, VR ready, Watercooling
  • Warranty offered
    1 Year
  • Delivery
    USA, Direct quotes for international

Digital Storm has been building custom gaming PCs since 2002. Moreover, they not only make custom desktops but also custom laptops and other setups, depending on the client’s specifications.

They have a 3-year limited warranty for labor and 1-year for parts. They offer a diverse warranty package and even a 6-year labor warranty and 4-year parts extended warranty.

Much like CyberPowerPC, they provide lifetime tech-support and are open Monday through Friday from 9:00 am to 5:00 pm.

The services that Digital Storm offers are as varied as their warranty offers. You start by choosing whether you want a desktop, a workstation, or a laptop. You can then choose among the different systems they have from as low as $699 to a whopping $3,000+. Specific services aren’t limited within the basic building bundle but rather, they also do well in terms of water cooling configurations and even complex customization setups.

  • Specialise in
    Gaming, Workstations, Media
  • Price range
    $500 - $1800
  • Features
    4K, VR ready
  • Warranty offered
    3 Year
  • Delivery
    USA

eCollegePC are well known in the US thanks to how affordable their custom PC builds are. Since their founding in 2000, they’ve made a name for themselves helping college students game with affordable, yet powerful rigs; which is undoubtedly why college is in their name.

While eCollegePC may not be as popular as the rest of the names on this list, the high-quality customer support, intelligent technicians, and the wide selection of cases makes them worth checking out.

Among the custom PC builders, they are one of the few that offers a 3-year warranty for parts and labor. They may be small, but they are definitely worth your attention.

  • Specialise in
    Gaming
  • Price range
    $2000 - $12000
  • Features
    4K, VR ready, Overclocking
  • Warranty offered
    3 Years
  • Delivery
    USA, Canada

Falcon Northwest was founded back in 1992, so you know they’ve been doing something right to last this long. While their service is more expensive, the commonly held belief is that it’s worth it.

The company also places a large focus on the exterior aesthetic of your rig. Not only do they offer the standard array of unique cases, but they also use automotive-quality paint to come up with stunning designs and prints for the cases.

You can even have custom artwork done, although you will have to work with them to get an exact price estimate.

They also offer lifetime tech support that will cater to your needs from 9 AM to 6 PM Pacific Time seven days every week. They offer 3-year parts and labor warranty except for the Talon.

Buyers also have the opportunity to get their money back within 30 days if they aren’t satisfied with the performance of the rig; however, the cost of any artwork is non-refundable.

  • Specialise in
    Gaming, Media, Laptops
  • Price range
    $800 - $10000
  • Features
    4K, VR ready, Overclocking, Watercooling
  • Warranty offered
    1 Year
  • Delivery
    USA, Canada

The list of custom build PCs on the iBuyPower website is geared towards experienced computer users when compared to some of the other options on this site. This gives them a unique share in the market.

iBuyPower provides a standard 3-year warranty for labor and 1-year warranty for parts. However, they are also known for offering 4-year and 5-year extended warranty for parts. It should be noted that you will have to contact them to buy an extended warranty.

When you purchase from iBuyPower, you are automatically given a 30-day money-back guarantee. Keep in mind that they don’t cover the shipping and handling. Moreover, this also is subject to a restocking fee of 15%.

Check out iBuyPower's Amazon store right here.

  • Specialise in
    Gaming, Workstations, Laptops
  • Price range
    $700 - $18000
  • Features
    4K, VR ready, Overclocking, Watercooling
  • Warranty offered
    1 Year
  • Delivery
    USA

Maingear is a trusted custom PC builder that is well known because of how well they treat their customers.

Parts are covered for one year on all systems, and it will then cost you $99 for a 2-year extended warranty or $199 for a 3-year extended warranty.

If you want a high-end custom-built PC, the prices also differ. If you want to go with a high-end PC warranty, prices start at $199 and could go as high as $399. These warranties also range from virtual on-site, phone support, remote diagnostic software, and the list goes on.

Customer support is available from Monday to Friday every 10 AM to 7 PM EST. On Saturdays, they also cater to a customer’s needs from 10 AM to 5 PM EST.

Should there be problems with the unit within 30 days, you can get your money back, but you are subject to a 20% restocking fee. The paint and shipping cost, along with orders that are over $5000, will be excluded from the 20% restocking fee.

  • Specialise in
    Gaming, Workstations, Media, Laptops
  • Price range
    $1000 - $8000
  • Features
    4K, VR ready, Overclocking, Watercooling
  • Warranty offered
    1-3 Years
  • Delivery
    International

Origin PC is among the most popular PC building companies that enthusiasts trust. They have been producing quality custom PCs for years.

The company offers a variety of warranties, ranging from one year, two years, and three years. But this excludes the software, the accessories, as well as any damages that are far beyond the company’s control, like natural disasters and such.

Like most well-known custom PC builders, they offer a 30-day money-back guarantee. And like Maingear, they also subject a restocking fee but only 15%. Also, like any custom builder, paints and services aren’t refundable.

The fees for their services differ, and it depends on whether or not you go with extensive color options or go with pre-designs. You can also have your custom design, but the cost will depend on the level of complexity.

  • Specialise in
    Gaming, Workstations, Media, Engineering, Scientific systems
  • Price range
    $1500 - $15000
  • Features
    4K, VR ready, CAD, Machine learning
  • Warranty offered
    1 Year
  • Delivery
    USA

Puget Systems is located in Auburn, Washington. They focus on providing their consumers with high-quality builds that range from basic use, gaming, and even servers.

The Puget staff are known for being accommodating and knowledgeable. Loaded with professional knowledge about a range of computer products, they always offer the best product for your needs.

Reliability is yet another thing they provide. They do intensive tests to ensure that the rig will last. They use software and hardware to pinpoint the heat maps and determine how many fans the system really needs.

If you know nothing about computers and you want this to be silent at the same time, you can rely on Puget Systems.

  • Specialise in
    Gaming, Workstations, Media, Office, Laptops
  • Price range
    $1000 - $15000
  • Features
    4K, VR ready, Overclocking, Watercooling, Deep learning, AI
  • Warranty offered
    1 Year
  • Delivery
    International

Velocity Micro is just like the rest of the best custom PC builder websites out there. They do the building by hand, and they make sure these are thoroughly tested.

They are very specific when it comes to testing and even included a 200-point checklist on top of 60 cycles of testing to ensure that the system is ready to take on any challenge.

What sets them apart from the rest is their lifetime in-house tech support. That means you get help with your system till you die!

Furthermore, they are available from 11 AM to 8 PM EST on Mondays to Fridays. Keep in mind that 24/7 emergency support will only cater to problems that keep the PC from working, such as system failure and boot failure.

As for warranties, Velocity Micro offers a standard 1-year warranty for parts and labor and then a 2-year or 3-year extended warranty whose cost depends on whether or not you have a high-end or a low-end system.

Also, they provide a 30-day money-back guarantee, subject to a 15% restocking fee like Origin PC.

  • Specialise in
    Gaming, Workstations, Laptops, Servers
  • Price range
    $800 - $15000
  • Features
    4K, VR ready, Overclocking, Watercooling
  • Warranty offered
    Lifetime
  • Delivery
    International

What really sets Xidax apart from most of the custom PC builders in the industry is their lifetime warranty on parts and labor for their desktop systems.

However, the warranty excludes AMD video cards since these come with a limited 2-year warranty. Aside from that, their liquid cooling components also are covered separately with a 1-year warranty.

If there are defective components, they usually replace them with new, used, refurbished, or comparable parts. Should the component be too damaged for further repairs, Xidax will then issue an in-store credit instead.

The return policy is where things start to feel stingy. Though they offer a lifetime warranty on parts and labor, returns are exclusively at the discretion of Xidax. They do offer a 45-day money-back guarantee if you are approved, which is subject to 20% a restocking fee.

Custom PC Builders - UK & Europe

The companies below are based in the United Kingdom but most if not all will ship to mainland Europe.

  • Specialise in
    Gaming, Workstations, Laptops
  • Price range
    $400 - $15000
  • Features
    4K, VR ready, Overclocking, Watercooling
  • Warranty offered
    3-years
  • Delivery
    UK, Europe

Overclockers UK like a few on the list offers a wide variety of things, from individual components to pre-built water-cooled systems.

Overclockers are a well-respected company operating out of the UK, and they ship to mainland Europe. The company has a shop with regular opening times, but you can contact the team by phone between 8.30 am and 5.30 pm in the week and between 9.00 am and 5.00 pm on Saturday.

You can get a wide array of products from overclockers ranging from pre-builts to custom-configured machines.

OCUK boasts leading industry customer support with a 3-year warranty on all of their PCs.

  • Specialise in
    Gaming, Workstations, Laptops, Servers, Media
  • Price range
    $400 - $20000
  • Features
    4K, VR ready, Overclocking, Watercooling, Audio
  • Warranty offered
    1-year
  • Delivery
    UK, Europe

Scan is another company very similar to Overclockers that trade components but also produce a lot of custom-built computers for the masses.  Just like OCUK, Scan looks to provide PC solutions in the audio, graphics, gaming and, video areas with custom water loops also being available.

Like most all the companies mentioned, Scan looks to put the customer first and offer an extremely high level of quality in their products.

If you purchase one of Scan's 3XS systems, you will be able to take advantage of seven-day support. This support is available from 9 am - 10 pm on weekdays, from 10 am - 6 pm on Saturday, and from 10 am - 4 pm on Sundays.

All of scans gaming systems or laptops will come with 1-year parts and labor warranty which is available to be upgraded to 2-years.

  • Specialise in
    Gaming, Workstations, Laptops, PC hire, Media, Audio
  • Price range
    $400 - $10000
  • Features
    4K, VR ready, Overclocking
  • Warranty offered
    2-years
  • Delivery
    UK, Europe

Chillblast, also based in the UK, is a computer manufacturer working out of the south of England. They use to just import niche overclocking products but slowly branched out into the world of PC building.

Chillblast like many on this list build and test their PCs in house by highly qualified technicians. What sets Chillblast apart from the rest is the fact they have won the most awards in the UK for PC manufacturing.

The standard warranty for Chillblast PCs is 2-years, which covers collect and return, phone support and unlimited repairs. The warranty can be extended by 3-years with continued labor support. For customers who go over the 5-year warranty don't worry, Chillblast will provide support and repairs at a discounted rate!

  • Specialise in
    Gaming, Workstations, Laptops, AIO PC, Media, Audio
  • Price range
    $400 - $10000
  • Features
    4K, VR ready, Overclocking, Watercooling
  • Warranty offered
    1-year
  • Delivery
    UK, Europe

Pcspecialist has been around for 17 years with a dedicated team of computer enthusiasts driving the wheel.

Pcspecialist offer high-quality products are very competitive prices with reliable quality brands featuring in all of their builds. Like most of the brands on this list, PCspecialist offers an array of products from custom water-cooling to overclocking configurations.

Their warranty includes free delivery without any hidden costs. The standard warranty is one year for parts and three years for labor with lifetime technical support. You can extend your warranty to three years at extra cost if you wanted.

  • Specialise in
    Gaming, Creator, Laptops
  • Price range
    $700 - $6000
  • Features
    4K, VR ready, Overclocking, Watercooling
  • Warranty offered
    1-year
  • Delivery
    UK, Europe

CyberpowerUK is just the UK division of CyberPowerPC, with the same high-quality gaming PCs. The brand isn't as popular in the UK as it is in the US, but they are still a very reputable company to go with.

CyberpowerUK offers a 3-year labor warranty. They also offer lifetime technical support like PCspecialist, which is quite impressive.

Just like the US counterparts, CyberpowerUK has a wide array of affordable options. Their custom builds can come with overclocking, water cooling, and tidy cable management.

Check out CyberPowerPC's Amazon store here.

  • Specialise in
    Gaming, Workstations
  • Price range
    $400 - $2000
  • Features
    4K, VR ready
  • Warranty offered
    1-year
  • Delivery
    UK, Europe

Aria PC like OCUK and Scan, offer anything from component distribution to fully built systems. Aria is a major PC components supplier in the UK and was established in 1993.

The team at Aria have a wide array of knowledge and experience in the industry and constantly try to improve with team development. The main focus of Aria PC systems seems to be geared more towards the budget end of the scales.

With Aria, like most, you get 30-days to return your system for an exchange or refund. Arias warranty is lacking compared to others, but you still get the 1-year standard from them which is fine.

Comparison Table

Comparison table between custom PC
Custom PC BuilderWarrantySupport/Answer Hours
Alienware-Logo1 yr for parts & labor (can be extended)Monday - Friday
5:00AM - 3:00PM EST

Saturday
5:00AM - 11:00AM EST
AVADirect-Logo1-3+ yrs (depending on the system)Monday - Friday
8:00AM - 6:00PM EST
CyberPowerPC-Logo1 yr for parts; 3 yrs for laborMonday - Friday
9:30AM. - 11:00PM PST

Saturday
12:30PM - 6:00PM EST
Digital-Storm-Logo1 yr for parts; 3 yrs for labor (can be extended)Monday - Sunday
12:00PM - 8:00PM EST
eCollegePC-Logo3 years parts & laborMonday - Friday
9:00AM - 6:00PM EST
Falcon Northwest-Logo3 years parts & laborMonday - Sunday
12:00PM - 9:00PM EST
iBuyPower-Logo3 yrs labor;
1 yr parts
Monday - Friday
11:30AM - 8:30PM EST
Maingear-Logo1 yr parts; labor & phone support is freeMonday - Friday
10:00AM - 7:00PM EST

Saturday
10:00AM - 3:00PM EST
OriginPC-Logo1 yr - 3 yrs parts, lifetime labor serviceMonday - Friday
9:00AM - 10:00PM EST

Saturday - Sunday
11:00AM - 7:00PM EST
Puget-Systems-Logo1 yr parts; lifetime laborMonday - Friday
6:00AM - 6PM EST
Velocity-Micro-Logo1 yr parts;
1 yr labor
Monday - Friday
8:00AM - 5:00PM EST
Xidax-LogoLifetime Parts & LaborMonday - Friday
9:00AM - 10:00PM EST

Saturday - Sunday
11:00AM - 7:00PM EST
Overclockers-Logo3 years parts & laborMonday - Friday
8:30AM - 5:30PM GMT

Saturday
9:00AM - 5:00PM GMT
Scan-Logo1 year parts & laborMonday - Friday
9:00AM - 10:00PM GMT

Saturday
10:00AM - 6:00PM GMT

Sunday
10:00AM - 4:00PM GMT
Chillblast-Logo2 years parts & laborMonday - Friday
9:00AM - 5:30PM GMT
PCspecialist-Logo1 yr parts, 3 years laborMonday - Friday
9:00AM - 8:00PM GMT

Saturday
9:00AM - 5:00PM GMT
Aria-PC-Logo1 year parts & laborMonday - Friday
9:00AM - 5:00PM GMT

Which PC Building Company Did You Choose?

Now that you have an idea which the best custom PC builders are, it should be easier for you to pick one and get the PC of your dreams. Regardless of which company you chose, you can take comfort in knowing that you are purchasing a quality built system with ample coverage for parts and labor. 

Have any experience ordering from one of these guys? Or got another hat in the ring? Well, tell us about it in the comments below. We’d love to hear about your experiences!