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How to apply for the FTC Fortnite refund

Updated: Sep 22, 2023 10:08 am
How to apply for the FTC Fortnite refund

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Knowing how to get a refund in Fortnite is difficult because the rules and methods often change. In recent news, players of Fortnite have the opportunity to seek a refund through a settlement with the Federal Trade Commission (FTC). Epic Games, the company behind Fortnite, agreed to a substantial settlement of $245 million in late 2022, marking one of the largest settlements in the video gaming industry.

If you’re interested in Fortnite, make sure to learn how to play on iPad or to use the right system requirements game. Now, as well as showing you how to get a refund on the game, we’ll also show you how to locate your Epic Games ID and potentially claim up to $500,000.

How do you get a FTC Fortnite refund?

To get an FTC Fortnite refund, you need to follow these instructions:

  1. Go to the official Fortnite Refund FTC site and press Apply for a Refund.
  2. Pick whether or not you got an e-mail from the FTC
  3. The next screen will ask you for your claim number if you picked yes, or your Epic Games ID if you picked no.
    • To find your Epic Games ID, you can log into your account settings on the Epic Games website. It consists of 32 characters.
  4. From there, follow the instructions to receive your refund when they are all handed out.
    • If you picked no, you’ll have to go through the process of naming the item you need a refund for and the date of purchase, or you’ll be able to find your claim in your account if it was approved but you weren’t sent a letter.

Last year, the FTC made a ruling regarding Fortnite’s in-game purchases, suggesting that Epic Games may have breached certain rules. Allegations include the unauthorized charging of gamers and parents for cosmetic items they didn’t desire. Some players also reported being locked out of their accounts when disputing these charges. The FTC required Epic Games to pay a fine of $275 million and allocate $245 million for refunds.

How do I know if I qualify for the FTC Refund?

You can only qualify for the above if you meet the following criteria:

  • You were billed for in-game currency for items you didn’t intend to purchase between January 2017 and September 2022.
  • You can also get a refund if your child made unauthorized credit card charges between January 2017 and November 2018.
  • Your account was locked between January 2017 and September 2022 after you complained to your credit card company about incorrect charges.

Please remember the application deadline, which is January 17, 2024. Additionally, you must be at least 18 years old to file a claim. If you are not 18, a parent or guardian must complete the claim form for you.

Even if you have previously experienced wrongful charges for cosmetic items, you may not qualify for a Fortnite refund if you miss this deadline.

It’s essential to exercise caution when dealing with your account information. You should only submit your details through Epic Games’ website or the FTC’s official website. be careful with scams related to this refund process surfacing, you won’t need to provide your account name or password to get a refund. Submission requires only your Epic Games ID.

FAQs

How do you get a FTC Fortnite refund?

Go to the official Fortnite Refund FTC site and press Apply for a Refund. You will need a Claim Number or your Epic Account ID.

How do I know if I qualify for the FTC Refund?

You can only qualify for the FTC Fortnite refund if you meet the criteria.


Jorge Aguilar is the Gaming Editor for WePC. He is interested in the video game industry and its history.

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